{"product_id":"first-time-manager-playbook","title":"First-Time Manager Playbook","description":"\u003cp\u003eYou were great at the work. Now the work is people — and nobody handed you a manual for it.\u003c\/p\u003e\u003cp\u003eThe \u003cstrong\u003eFirst-Time Manager Playbook\u003c\/strong\u003e is the training most new managers never get: a field guide for the shift lead, supervisor, or team lead who was excellent on the floor and suddenly has to lead the people they used to work beside. Written by operators who promoted a lot of first-time managers running three cafes — and made every mistake in here first.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eThe five parts:\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe shift\u003c\/strong\u003e — from doing the work to leading it, and why that's a different job, not just a bigger one.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEarn authority without losing the team\u003c\/strong\u003e — how to lead former peers with clarity and consistency instead of a personality transplant.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe five core rhythms\u003c\/strong\u003e — the weekly 1-on-1, clear expectations, feedback that lands (SBI), delegating on purpose, and holding the standard.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe hard moments\u003c\/strong\u003e — the first correction, someone testing the new boundary, and what to say when you don't have the answer.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eYour first 90 days\u003c\/strong\u003e — a simple arc to steady yourself: build trust before you build change.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eScorecards and worksheets throughout, so you're applying it — not just reading it.\u003c\/p\u003e\u003cp\u003e🎁 \u003cstrong\u003eFree bonus included — the New Manager's First 1-on-1 Script:\u003c\/strong\u003e a word-for-word guide to that all-important first one-on-one (open · five questions · listen · close).\u003c\/p\u003e\u003cp\u003eInstant digital download, print-friendly PDF. Practical guidance from real operating experience — not legal or HR advice.\u003c\/p\u003e","brand":"Built by Purpose Co.","offers":[{"title":"Default Title","offer_id":52368122216728,"sku":"BBP-MGR-PLAYBOOK","price":24.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0989\/3176\/9624\/files\/first-time-manager-playbook-cover_b41a6173-0a43-42d6-aa71-11d6719f6014.png?v=1783581945","url":"https:\/\/shop.builtbypurposeco.com\/products\/first-time-manager-playbook","provider":"Built by Purpose Co.","version":"1.0","type":"link"}